Hospitality Operating Efficiency

Run a leaner property without running your team ragged.

A fixed-scope build covering the operational tasks that quietly eat the most staff time: dynamic pricing, staff scheduling, guest-communication chatbots, procurement automation, and review monitoring — built for teams without a dedicated tech department.

Book a Free Process Audit See all six services ↓

The problem

The tasks costing you the most time are the ones nobody has time for

Rates get updated manually across channels, which means they're often wrong, stale, or out of parity with what's live on the OTAs.
Guest messages — pre-arrival questions, late checkout requests, amenity questions — pile up outside business hours with no one to answer them.
Reviews go unanswered for days, and nobody has time to spot the pattern in what guests keep complaining about.

What we build

The routine work, handled automatically, with you still in control

Automates rate adjustments across channels based on demand signals and the pricing logic you set.
Drafts guest-message responses for approval (or auto-send, if you prefer) so nothing sits unanswered overnight.
Flags and drafts responses to new reviews, plus a weekly digest of sentiment trends across platforms.
Automates recurring procurement orders and staff scheduling against occupancy forecasts.

Pricing

One build, priced up front.

Fixed-scope

Implementation

€4,000–€8,000

This service line, built against your actual data and workflow, scoped and priced before work begins.

Scope a project

Ongoing

Maintenance Retainer

€1,500–€2,500 / mo

Keeps what's built running and current as your data, portfolio, or regulatory footprint changes.

Start a conversation

"Most AI vendors learn what a rent roll is on your dollar. We've built the model ourselves — the automation just does it faster."

— Andrew Dumas, HospitalityOps House

Built on direct experience sourcing and underwriting adaptive-reuse hospitality acquisitions across four countries
Every engagement scoped by someone who has run the underlying process, not just the software
Fixed-scope pricing, agreed before any build begins
A vetted bench of automation engineers, tested on real projects before they touch a client's

Questions

Before you book a call

Do I need to replace my PMS or channel manager?

No — the automation is built to work with the systems you already have (Mews, Cloudbeds, Guesty, or similar), not to replace them.

Will guests know they're talking to AI?

That's your call — most clients start with AI-drafted, human-approved responses, and move to auto-send only for the most routine, low-risk message types once they trust it.

Bring the process that's costing you the most time.

The first conversation is a free audit, not a sales call — tell us what's slow and we'll tell you honestly whether automation fixes it.

Prefer email? info@hospitalityopshouse.ai